EXCELLENT1184 reviews onVic ColeApril 16, 2024E. Smith is an outstanding HVAC company. All of the technicians have been courteous, meticulous, and thorough, and have been very helpful in providing recommendations for parts and maintenance. Special thanks to Kenneth and Dillon for their patience and care in working with older equipment.Patty LApril 16, 2024Nice experience for our maintenance. Received call day before and when on the way. Polite guys and efficient. All good.Cyndi PearsonApril 16, 2024E. Smith has always gone above and beyond with my aging HVAC system. They came out twice over two years and managed to keep my 16 yr old unit running until the bitter end. Joseph came out and really tried to save it, but alas her number was up! He explained everything so clearly, using heart metaphors like “ you can’t put a pacemaker on an already dead heart”, or something like that. It actually became so funny that it eased the bad news of having to replace the whole unit! I advise calling them first, and saving yourself the stress of wondering if you’re getting a fair deal. Their high ratings speak for themselves!Cherie MacGeorgeApril 15, 2024E.Smith has always been great for both semi-annual maintenance and service calls. I've been very happy with their staff and technicians. They always explain their findings and I believe they are an honest company.Judy FullerApril 15, 2024Dillard and Robert were very professional and explain how the heating system worked. They were patient and kind. I recommend them to others . Thank you Dillard and Robert ! :)Ron MastinApril 15, 2024Always on time and efficient.Jen GregoryApril 15, 2024I have a much older system. Bought through E Smith years ago. I have paid regularly for their premier service agreement. When my ac went out years ago during the oppressive heat of summer in GA they were here within an hour. My ac unit is now 17 years old and running great thanks to constant maintenance with these guys. Their service people are knowledgeable and helpful as well as fully capable of keeping my baby alive for hopefully another 10 years or so. Can't say enough good things. Thank you E Smith.Parivash PayneApril 12, 2024The Technician who does the service is very professional and knowledgeable.Jill MacMillanApril 12, 2024I have had an annual contract with E Smith for decades and am extremely pleased with the service I receive for my home's service. I called because of two months of excessively high electric bills on my heat pump and am satisfied now that the issue is not with the system, but due to other factors which I now know how to address. Due to my service contract this additional inspection was done at no charge.Tim HuffApril 12, 2024Extremely responsive and expert service!
