Finding a capable HVAC technician in Marietta, Georgia, is easy if you know how to spot a competent professional. The best HVAC technicians have some of the same characteristics, making it easy to identify who’ll do a good job on your system. Check out these tips on how to tell when you’ve found a great HVAC tech.
The best HVAC technicians understand your time is valuable. As a result, they’ll arrive at your home or business within the specified timeframe. If you have a company send out workers to give you an estimate, be sure to notice what time they arrive. Being on time means you can trust the company and its technicians to live up to their word.
They Have NATE Certification
Having certification from North American Technician Excellence means a technician has passed a rigorous test by demonstrating expertise in one or more service areas. Technicians who work on air conditioning systems, ventilation, heating, and other HVAC systems can take exams to earn their NATE certification. Then, their customers have the confidence that the technician is highly trained and competent.
They Listen to the Client
One key part of providing excellent customer service is listening to the client. The best HVAC technicians listen as you talk about the problems you’re experiencing and ask good follow-up questions. Avoid techs who only seem interested in selling you something and have little time to hear about the problems you’re experiencing.
They Explain Their Proposals Thoroughly
The best HVAC technicians can explain in simple terms the problems they identify and how they can fix them. In addition, they invite their clients to ask questions about the work they want to do, the price, the timeline, and any other detail related to the project.
If you’re looking to hire an exceptional HVAC technician in Marietta, Georgia, we can help. Give us a call at E. Smith Heating and Air at 678-369-8866 to schedule a consultation or air conditioner tuneup.
Image provided by Shutterstock